Outage #390

Information

Begins at: 2017-06-29 14:25:00 CEST
Duration: 120 minutes
Type: outage
State: resolved
Impact: system_reset
Affected systems: Node node2.brq
Summary:
English: Stuck VPS
Česky: Zaseknuta VPS
Description:
English:
Česky:
Handled by: Pavel Šnajdr, Jakub Skokan

Updates

Date Summary Reported by
2017-06-29 14:33:24 CEST Jakub Skokan
State: announced
2017-06-29 14:50:31 CEST English: Faulted memory
Česky: Vadna pamet
Jakub Skokan
Duration: 120 minutes

English: Unfortunately, we've encountered HW issues when rebooting. Pavel is
on the way to DC to replace memory modules. node2.brq will be down
until the memory is replaced.

Česky: Pri restartu jsme narazili na HW problem. Pavel je na ceste do DC,
aby v node2.brq vymenil pametove moduly. Do te doby node2.brq nepobezi.
2017-06-29 17:27:50 CEST English: All done
Česky: Hotovo
Pavel Šnajdr
Finished at: 2017-06-29 17:15 CEST

English: Bad memory replaced, kernel also updated, so no reboot this night for this node.

Česky: Vymenil jsem spatnou pamet a zaroven poaktualizoval jadro, takze na node2.brq v noci nemusim sahat.
2017-06-29 17:36:22 CEST Jakub Skokan
State: resolved

Help

Where to report bugs and suggestions?

Support vpsFree.cz

Support mail: podpora@vpsfree.cz

Links

Status
https://status.vpsf.cz

IRC
irc.libera.chat #vpsfree

Matrix
#vpsfree:matrix.org

Discourse
https://discourse.vpsfree.cz

Knowledge base
Česky: https://kb.vpsfree.cz/
English: https://kb.vpsfree.org/

Sysadmins contacts

Jakub Skokan
IRC: aither at #vpsfree
Phone: +420 775 386 453

Pavel Snajdr (main admin)
IRC: snajpa at #vpsfree
Phone: +420 720 107 791